Privacy Policy

This Privacy Policy describes how the Houston Mambas at houstonmambas.com ("we", "us", or "our") collects, uses, and shares personal information when you use our website and purchase tickets for sports events. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you purchase tickets or register for an account, we collect personal information such as your name, email address, phone number, billing address, and payment information.

2. Account Information: If you create an account, we may collect additional information such as your username and password.

3. Transaction Information: We collect information about your transactions, including the event you purchased tickets for, the number of tickets, and the transaction amount.

4. Communications: When you contact us or subscribe to our newsletter, we may collect your communication preferences and any information you provide.

5. Device Information: We automatically collect information about your device, including your IP address, browser type, operating system, and device identifiers.

How We Use Your Information

1. Provide Services: We use your information to fulfill your ticket orders, process transactions, and provide customer support.

2. Communications: We may use your contact information to send you transactional emails, updates about your orders, and promotional communications about upcoming events or special offers.

3. Improve and Personalize: We use your information to analyze website usage, improve our services, and personalize your experience.

4. Security: We use your information to detect and prevent fraud, abuse, and unauthorized access to our services.

5. Legal Compliance: We may use your information to comply with legal obligations and enforce our policies.

Information Sharing

1. Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and email service providers.

2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to another company.

3. Legal Requirements: We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

4. Consent: We may share your information with your consent or as otherwise described to you at the time of collection.

Your Choices

1. Account Information: You can update or delete your account information by logging into your account settings.

2. Marketing Communications: You can unsubscribe from our marketing communications by following the instructions in the emails we send you.

3. Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to reject cookies or alert you when cookies are being sent.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective.

If you have any questions or concerns about this Privacy Policy, please contact us at info@houstonmambas.com.